Frequently Asked Questions
Everything you need to know about our world-famous pickles and ferments.
How are your pickles shipped to ensure freshness?
All our products are packed in heavy-duty, leak-proof containers and shipped with insulation to maintain optimal temperature and crunch during transit.
Do your products require refrigeration upon arrival?
Yes. Because our pickles are cured in natural brine without heavy preservatives, they must be refrigerated immediately to preserve their flavor and texture.
Are your products gluten-free and vegan?
Most of our products, including our classic dill and spicy pickles, are naturally gluten-free and vegan. Please check individual product labels for specific ingredient details.
What is the shelf life of your pickles?
When kept refrigerated in their original brine, our pickles typically stay fresh and crisp for up to 6 months.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact us within 24 hours for a resolution.
Do you offer international shipping?
Currently, we only ship within the United States to ensure our products arrive fresh and within a safe delivery window.